Shipping policy

Shipping Policy

Effective Date: [17/07/2026]

Thank you for shopping with festive- the classic. We are committed to delivering your order safely and on time. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, festivals, or promotional events, processing times may be slightly longer.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location.
  • Free shipping is available on orders above ₹499 (if applicable).
  • Any additional taxes or duties (if applicable) are the customer’s responsibility.

Estimated Delivery Time

Estimated delivery times after dispatch:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number and courier details.

Shipping Address

Please ensure that your shipping address, contact number, and postal code are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Failed Delivery

If a delivery attempt is unsuccessful due to:

  • Incorrect address
  • Recipient unavailable
  • Refusal to accept the package

the courier may return the package to us. Any additional shipping costs for resending the order may be charged to the customer.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, we cannot guarantee delivery dates. Delays caused by courier partners, natural disasters, strikes, customs, or other events beyond our control are not our responsibility.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.

Please include:

  • Order number
  • Photos of the damaged package or product (if applicable)
  • A brief description of the issue

We will work with the courier partner to resolve the matter as quickly as possible.

International Shipping

  • We currently [do/do not] ship internationally.
  • If international shipping is available, customers are responsible for any customs duties, taxes, or import fees charged by their country.

Contact Us

If you have any questions about your shipment, please contact us:

[Your Brand Name]
Email: festivetheclassic@gmail.com
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)